Privacy Policy, Conveii Pty Ltd

Website: conveii.com.au
Last updated: 18 May 2026

At Conveii Pty Ltd (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website, services, software, or otherwise interact with us.

1. What Personal Information We Collect

· Full name

· Email address

· Phone number

· Residential or business address

· Date of birth

· Property transaction details

· Identification documents

· Payment or billing information

· Communications with us

· Information submitted through forms on our website

· Technical information such as IP address, browser type, device information, pages visited, cookies and analytics data

2. How We Collect Personal Information

· When you visit or use conveii.com.au

· When you complete online forms

· When you request quotes or services

· When you contact us by phone, email or online chat

· When you subscribe to updates or marketing communications

· When you interact with our platform or integrations

· When you engage with us on social media

· When you provide information during a conveyancing or property-related transaction

3. Why We Collect Personal Information

· Provide our products and services

· Facilitate conveyancing and property-related transactions

· Verify your identity

· Communicate with you regarding your matter or enquiry

· Improve our website, software and customer experience

· Process payments

· Provide customer support

· Comply with legal and regulatory obligations

· Detect fraud, security incidents or unlawful activity

· Send service updates, promotions and marketing communications where permitted

4. Disclosure of Personal Communication

· Employees and contractors

· Legal professionals and conveyancers

· Financial institutions

· Government agencies and regulators

· Technology and cloud service providers

· Payment processors

· Identity verification providers

· Marketing and analytics providers

· Professional advisers

· Related entities or business partners

5. Marketing Communications

· We may send you marketing communications about our services, updates or promotions.

· You can opt out at any time via unsubscribe links or by contacting us directly.

6. Cookies and Analytics

· Our website may use cookies, pixels, analytics tools and advertising technologies.

· These tools help improve website performance, user experience and advertising effectiveness.

7. Storage and Security

· We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

· Security measures may include encrypted communications, secure cloud infrastructure and restricted access controls.

8. Access and Correction

· You may request access to the personal information we hold about you and request corrections if necessary.

9. Third Party Websites

· Our website may contain links to third-party websites or services.

· We are not responsible for the privacy practices of third-party websites.

10. Retention of Information

· We retain personal information only as long as necessary for legal, operational and business purposes.

11. Complaints

· If you have a complaint about how we handle your personal information, please contact us.

· You may also contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

· We may update this Privacy Policy from time to time.

· Updated versions will be published on conveii.com.au.

13. Contact Us

· Conveii

· Website: https://conveii.com.au

· Email: hello@conveii.com.au